Last Updated/Effective Date: August 19, 2021
We collect your name, mailing address, e-mail address, phone number, date of birth, and your emergency contact details. We collect this Personal Information when you sign up as a member of OtisHealth.
We collect your health information including items such as past and current clinical diagnoses, medications, allergies, vitals, family history, healthcare providers, and insurance plans
We collect your health information in the following ways:
We may collect data about how you use your online account and the Platform when you are logged into your account. We may use IP addresses to conduct website analyses and performance reviews and to administer our website.
A cookie is a small text file that our Platform saves onto your computer or device when you use the Platform that provides us certain information about your activities. Other tracking technologies like web beacons/pixel tags are small graphics on a webpage that monitor your activity when viewing a webpage.
These tools (collectively, “Cookies”)
Cookies may collect information such as your device’s IP address, location and pages visited. Most browsers automatically accept cookies, and you can manually delete Cookies through your browser settings. Also you can disable this function by changing your browser settings, but disabling cookies may impact your use and enjoyment of the Platform. Not all features or functions of the Platform may work properly if you disable Cookies. You cannot disable all Cookies, such as Cookies that are essential to the functioning of the Platform.
We use 3rd party web analytics tools and services to collect and process information about your use of OtisHealth. These tools and services set cookies on your browser or device, and then your web browser will automatically send information to us. We use this information to better understand and measure how users interact with the Platform.
We do not use third parties and/or service providers to provide interest-based advertising services.
We collect and use your identifiable data and information for the following purposes:
We store your data on your device. We also store your data outside the device at our company or through third party secure cloud storage services.
We automatically encrypt your data in the device or app. We automatically encrypt your data when stored on our company servers or with outside cloud computing service providers. We automatically encrypt your data while it is transmitted.
Unless a longer retention period is permitted or required by law, when your account is deactivated/terminated by you or OtisHealth, your data is deleted after 30 days.
We do not sell, rent or lease any of your identifiable or non-identifiable (data in which personal identifiers have been removed) personal information to any third party. We do not share your identifiable data. We may share personal information and data only after removing identifiers (note that remaining data may not be anonymous) for the purposes of providing the primary service of the app or technology, supporting company operations and developing and improving new and current products and services. Such identifier-removed information may be also be shared with the following parties, in compliance with applicable laws:
OtisHealth may collect, use, share, transfer and otherwise process de-identified and aggregated information that it receives or creates for any purposes in its sole discretion, in compliance with applicable laws. OtisHealth is the sole and exclusive owner of such de-identified and aggregated information, including if OtisHealth de-identifies personal information so that it no longer considered personal information under applicable laws.
Our Platform is not directed at children under 18 years of age. We do not knowingly collect, use, or share personal information from children under 18. If a parent or legal guardian learns that their child provided us with personal information without his or her consent, please contact us and we will make commercially reasonable attempts to delete such personal information.
We use commercially reasonable technical and organizational measures to help secure personal information against loss, misuse, and alteration appropriate to the type of personal information processed. If a breach of your personal information occurs, Members affected by a data breach will be notified via secure message center and an email. Passwords for affected accounted will be invalidated and will require new passwords to be established. Any data deleted or corrupted by a bad actor (i.e. hacker or malicious software) will, if possible, recovered from secure back-up servers. Public disclosure of any data breach will be made as required by FTC Health Data Breach regulations
If you access the Platform from outside the United States, please be aware that personal information may be transferred to, stored in, and processed in the United States. Certain governmental authorities may not consider the level of protection of personal information in the United States to be equivalent to that required by the in other jurisdictions.
This platform allows you to access, edit, share or delete the data we have about you. Data sharing may only occur using the Platform and only to other users and individuals to whom you have authorized access. To access or update your personal information as it exists in our records, please visit your account or contact us using the information below.
All content found on the Platform including text, images, audio, or other formats were created for informational purposes only. The content is not intended to be medical advice or a diagnosis. The content is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on this platform. Links to content not created by OtisHealth are taken at your own risk. OtisHealth is not responsible for the claims of external websites and education companies.
If you think you may have a medical emergency, call your doctor, go to the emergency department, or call 911 immediately. OtisHealth does not recommend or endorse any specific tests, physicians, products, procedures, opinions, or other information that may be mentioned on the website or app. Reliance on any information provided by OtisHealth, is solely at your own risk.
If you have questions or concerns regarding this Policy, contact us at:
alth.net or concerns regarding this Policy, contact us at:
21707 Stevens Creek Blvd. #1442, Cupertino, CA 95015 USA
Contact Form: www.otishealth.net/contact
Phone: (669) 250-7504